Uber kļūst par jauno taksometru pakalpojumu operatoru Prāgas Václava Havela lidostā no 2023. gada pavasara, uzvarot divu pretendentu iesniegtajā koncesijas procedūrā. Konkursa uzvarētājs garantē iepriekš noteiktu fiksētu braukšanas maksu, diennakts servisa pieejamību un līdz piecus gadus vecu, galvenokārt augstākās vidējās klases automašīnu parku.
“Taksometru pakalpojumi mums ir ļoti svarīgi. Koncesijas procedūrā akcentējām pasažieru prasības, kuri galvenokārt vēlas uzzināt cenu iepriekš. Jaunais taksometru operators savus pakalpojumus sniegs pastāvīgā lidostas kontrolē. Visiem braucieniem, pat tiem, kas atrodas ārpus Prāgas, ir jāatbilst maksimālās cenas regulējumam, ”sacīja Prāgas lidostas direktoru padomes loceklis Jakubs Puchalský.
“Pasaule mainās dinamiski, un, ja nevēlamies atpalikt, mums ir jāreaģē uz šo attīstību, cita starpā, nepārtraukti uzlabojot klientu apkalpošanas piedāvājumu. Es uzskatu, ka jaunais taksometru pakalpojumu operators attaisnos lidostas vadības cerības, ko viņi šajā sakarā sagaida," piebilda finanšu ministrs Zbineks Stanjura.
The new operator will have the obligation to determine the final price before each ride, which will be calculated by their software. The resulting fare must not exceed the agreed price, even when changing the route or waiting in a traffic jam.
Passengers will be able to order a taxi ride using their phone without the need to download an application, via the web interface, and at kiosks in the arrival halls at both terminals. Based on the contractual conditions, the operator will work with drivers who will ensure the required quality of services and traffic safety. The operator will also ensure the drives have all valid permits, speak Czech, and have at least a basic knowledge of English to be able to carry a basic conversation with the customer. They must also wear job-appropriate attire. The customer will always have the option of contactless payments.
“The official partnership with Václav Havel Airport is a huge success and a significant milestone for our operation in Czechia. We know how crucial the quality of transport from the airport is, not only for the capital city, but also for the entire Czech Republic. This gives us the opportunity to influence the reputation of our country at the very first contact with foreign visitors, which entails a great commitment that we are ready to take on with the utmost responsibility and care,” Štěpán Šindelář, Uber’s Operations Manager for the Czech Republic, said.
